Refund & Return Policy

Customer Satisfaction First

We want every customer to shop with confidence.

Returns

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery.

Eligibility

To qualify for a return:

• Product must be unused.
• Original packaging must be included.
• Proof of purchase is required.

Non-Returnable Items

For hygiene and quality assurance reasons, jewelry that has been worn, damaged by the customer, or customized cannot be returned unless it arrives defective.

Refund Process

Once your returned item is inspected and approved, your refund will be processed within 5–7 business days using the original payment method where applicable.

Exchanges

If you receive the wrong item or a damaged product, we will gladly replace it at no additional cost.